At Vertexa Solucoes de TI LTDA, your privacy and security are priorities, and we are committed to the transparency of personal data processing for our users/customers. Therefore, this Privacy Policy establishes how we collect, use, and transfer information from customers or other individuals who access or use our website. By using our services, you understand that we will collect and use your personal information as described in this Policy, under the regulations of the Brazilian Federal Constitution of 1988 (Article 5, LXXIX; and Article 22, XXX – included by EC 115/2022), Data Protection regulations (LGPD, Federal Law 13,709/2018), consumer protection provisions of Federal Law 8078/1990, and other applicable laws of the Brazilian legal system. Thus, Vertexa Solucoes de TI LTDA, hereinafter referred to simply as “Vertexa,” registered under CNPJ/MF number 50.128.648/0001-16, as the Data Controller, undertakes to comply with the provisions of this Privacy Policy.
This website collects and uses some of your personal data in order to provide services and enhance the user experience.
The personal data provided by the user is processed for the following purposes:
The personal data that may be provided by users includes:
The personal data automatically collected by the website is processed for the following purposes:
The automatically collected personal data includes:
In addition to the aforementioned data, other personal data may be used to ensure the provision of Vertexa’s services and meet user expectations. Such data will be used for the purposes described above, as well as other lawful purposes in compliance with the General Data Protection Law.
Consent is the freely given, informed, and unambiguous expression by which you agree to the processing of your data for the purposes described in this Privacy Policy. It is the legal basis for the processing of all collected data, and you have sovereignty over them.
Upon providing consent for data processing, your information is collected by Vertexa through the following means:
Vertexa also automatically collects a series of data, such as device identification used for access, browser, the originating IP address, metrics about the accessed page, and geolocation.
The requested data is not shared with unauthorized third parties and will only be used for the purpose that motivated your registration, as described in Section 1.
Vertexa is fully committed to ensuring the rights of its users regarding the processing of their personal data. Therefore, in accordance with the LGPD, the personal data of users will only be collected and stored by the company upon their prior and express consent.
The consent of users will be obtained specifically for each purpose, aiming to demonstrate maximum clarity, compliance with legal guidelines, and Vertexa’s good faith in the processing of personal data.
Furthermore, personal data collected by Vertexa can only be shared with third parties upon prior and specific consent from the users (Article 7, paragraph 5 of the LGPD) for that purpose.
In accordance with Article 7, paragraph 4 of the LGPD, the requirement for consent is waived for the processing of data that has been manifestly made public by the users, subject to other legal obligations and guarantees for the processing of such data.
Vertexa ensures that its users have control over their collected, processed, and stored personal data. As such, you have a series of rights, including:
Upon termination of the contractual relationship or revocation of consent for data processing, all personally identifiable information collected, processed, and stored by Vertexa will be deleted, except for records necessary to fulfill legal obligations and exercise the right to defense in potential judicial and/or administrative proceedings.
When collecting your data, Vertexa is committed to storing them in secure technical and structural conditions, following the highest technical standards of information technology and data security.
The data is stored in databases provided by Amazon Web Services, Vultr, and Google, and, when applicable, in third-party partner databases, following the highest security standards.
Such data is stored until the contractual relationship between the user and Vertexa ends and for a period of 1 (one) to 5 (five) years after its termination, except for the information necessary to fulfill legal obligations and exercise the right to defense in potential judicial and/or administrative proceedings, as provided in Article 15 of the Marco Civil and Articles 15 and 16 of the General Data Protection Law.
The storage of data is carried out in databases of highly reliable companies with international recognition, following high standards of cybersecurity and information technology.
Users can request the correction and/or alteration of data at any time. For this purpose, Vertexa provides its users with an exclusive email channel for inquiries regarding personal data: [email protected].
If you revoke your consent for data processing or after 5 years from the termination of the contractual relationship, the collected and stored personal data information, as well as access to it, will be deleted.
However, personal data information may be stored in accordance with the law. This includes the maintenance of records necessary for legal obligations, potential defense in judicial or administrative proceedings, and exclusive use by Vertexa for fraud prevention, business security, and system improvements.
The personal data of users of Vertexa’s services, as well as its employees and service providers, may only be shared with third parties in the following cases:
Some of the third parties with whom we share personal data, directly or indirectly, according to clause 6, may be located outside the Brazilian territory. In this sense, Vertexa is committed to adopting the highest standards of cybersecurity and complying with the legal requirements arising from personal data protection regulations.
By agreeing to this Privacy Policy, the user expressly agrees to such sharing, which will follow the purposes described in clauses 1 and 6 of this document.
The security of personal data processing of our users, employees, and service providers is a priority for Vertexa. Therefore, we follow high cybersecurity standards for data protection and implement renowned market practices for their privacy when processed and stored by us.
Vertexa allows access to collected data only to previously authorized individuals or entities, and access by unauthorized individuals is strictly prohibited.
Furthermore, Vertexa adopts recommended and renowned market standards to protect against unauthorized access to its systems.
All individuals who come into contact with personal data collected by Vertexa must commit to maintaining absolute confidentiality, under the risk of civil liability in case of non-compliance.
Vertexa also commits to make its best efforts to ensure the security of collected and stored data. However, we advise users that no online platform is completely secure and risk-free. We request users to exercise the utmost confidentiality regarding their personal data resulting from the use of the service (such as login and password, for example) and to adopt secure mechanisms to protect their devices (computer, mobile phone, tablet, etc.). We are not responsible for the imprudence or negligence of our users in managing their data or for malicious actions by third parties, unless the negligent or deliberate conduct of Vertexa is proven.
Vertexa uses cookies, which track and store information used to enhance your experience on our digital channels, platforms, and applications. Vertexa uses Necessary, Functionality, and Analytics Cookies.
By accessing our website and consenting to the use of cookies, you agree to the use of cookies on your device as explained above.
You have the right to change permissions or block cookies. In other words, you can configure your browser to refuse cookies or be notified when you receive a cookie, and you can choose to accept or decline it.
If you have already accepted, you can revoke your consent at any time: manage cookies using the cookie management tool, which is available on our website, and/or manage them directly in your browser.
It is not possible to refuse and/or block Necessary Cookies, as they are essential for the functioning of the website.
Additionally, please note that if you refuse and/or block certain cookies, certain services of Vertexa may not function correctly.
Vertexa disclaims any responsibility related to the negligence, recklessness, or incompetence of its users in handling their individual data, limiting itself to ensuring the security of the collected and stored data and compliance with the purposes described in this Privacy Policy.
The user is responsible for maintaining the confidentiality of their personal data, such as login, password, or any other security factor implemented by Vertexa for data security.
Vertexa is not responsible for the accuracy of the information provided by the user when registering to use the services. False or malicious information provided by the user for the use of the services is entirely their responsibility.
Vertexa is not responsible for malicious actions by third parties unless negligent or deliberate conduct by Vertexa is proven; see the section below.
When necessary, data processing will be carried out within the purposes and appropriate measures described in this Privacy Policy. Vertexa ensures that the agents involved in these processing activities comply with the provisions of the General Data Protection Law (Law 13,709/2018), specifically articles 42 to 45 of the Law.
In summary, Vertexa commits to:
i. Observe and ensure compliance with this Privacy Policy; ii. Keep this Policy updated; iii. Seek secure and recommended technical conditions for data processing; iv. Receive complaints and clarify doubts regarding this Policy and its application; v. Observe and adopt the measures provided in communications from the National Data Protection Authority (ANPD).
Vertexa is committed to making changes to this Privacy Policy, without prior notice, in the event of a change in the way your personal data is processed.
We reserve the right to make changes to this Privacy Policy and the methods used for data processing at any time.
To ask questions or provide comments about this Policy and our privacy practices, or to file a complaint, please contact us at the email address [email protected].
If the request is submitted by someone other than you without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Note that any identification information provided by Vertexa will only be processed in accordance with applicable laws.
We will receive and investigate any complaint about how Vertexa manages Personal Data (including complaints about the violation of your rights established by applicable privacy laws and regulations).
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